Privacy Policy
At Florevausa.com, your trust is our priority. We are committed to protecting your privacy while providing you with luxury floral products and personalized service. This Privacy Policy explains how we collect, use, and safeguard your information, and how you can control certain aspects of how your information is shared.
1. Information We Collect
When you place an order, create an account, or interact with Floréva, we may collect:
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Your name, billing and delivery address, phone number, and email address.
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Payment details (such as credit card or debit card information).
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Order history, including past purchases and preferences.
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Optional information you choose to provide, such as special instructions for deliveries.
We only collect the information necessary to complete transactions, fulfill orders, and enhance your customer experience.
2. How We Use Your Information
The information collected is used for the following purposes:
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To process and fulfill your orders, including delivery.
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To provide customer service and respond to inquiries.
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To send promotional or marketing communications (if you have opted in).
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To improve our Website, services, and product offerings.
We do not sell or rent your personal information to third parties. Information may be shared only with service providers or partners who assist us in completing your orders (e.g., payment processors, delivery services).
3. Confidentiality & Security
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Access to your personal information is restricted to authorized employees and trusted service providers who require it to complete transactions or provide services.
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We use industry-standard security measures—physical, electronic, and procedural—to protect your data from unauthorized access.
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While no method of electronic storage is 100% secure, we maintain safeguards to comply with federal and state requirements.
4. Disclosure of Information
We may disclose personal information if required by law, regulation, or legal process, or in good faith belief that such disclosure is necessary to:
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Comply with legal obligations or governmental requests.
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Enforce our Terms & Conditions.
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Protect the rights, property, or safety of Floréva, our clients, employees, or the public.
Any non-personal communications, feedback, or suggestions submitted to us (outside of your order information) will be treated as non-confidential and may be used by Floréva LLC for business purposes.
5. Your Choices
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You may opt out of receiving promotional emails at any time by following the unsubscribe instructions provided in those communications.
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You can request access to or correction of your personal information by contacting us directly.
6. Updates to this Privacy Policy
We may update or revise this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Revised” date. If significant changes are made, we may also notify you via email (if provided).
Last Revised: 10/01/2025
7. Acceptance
By using Florevausa.com, you acknowledge and agree to the practices described in this Privacy Policy.
